Privacy Policy
Last Updated: January 2025
TOP API ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API services.
1. Information We Collect
Account Information
When you create an account, we collect:
- Name and email address
- Company or organization name (if applicable)
- Billing and payment information
- Account credentials
Usage Data
We automatically collect:
- API call logs and request metadata
- IP addresses and device information
- Usage patterns and analytics
- Error logs and performance data
API Request Data
When you use our APIs:
- Input data (prompts, images, text) is processed to provide services
- Output data (generated content) is delivered to you
- Request metadata is logged for billing and debugging
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our services
- Process transactions and send billing information
- Send technical notices and support messages
- Monitor and analyze usage patterns
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Data Retention
- Account data: Retained while your account is active
- API logs: Retained for 30 days for debugging purposes
- Billing records: Retained as required by law (typically 7 years)
- Input/Output data: Not stored beyond immediate processing unless you enable logging features
4. Data Security
We implement industry-standard security measures:
- Encryption in transit (TLS/SSL) and at rest
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Secure data centers with physical security
5. Data Sharing
We may share your information with:
- Service providers: Payment processors, cloud infrastructure providers
- Legal authorities: When required by law or to protect our rights
- Business transfers: In connection with mergers or acquisitions
We do not sell your personal information to third parties.
6. Third-Party Services
Our services may integrate with or rely on:
- Cloud computing providers (for infrastructure)
- Payment processors (for billing)
- Analytics services (for usage monitoring)
Each third-party service has its own privacy policy.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain session state and authentication
- Remember your preferences
- Analyze website traffic and usage
- Improve user experience
You can control cookies through your browser settings.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data in a portable format
- Opt out of certain data processing
- Withdraw consent where applicable
To exercise these rights, contact us at privacy@viralapi.ai.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our services.
12. Contact Us
For privacy-related inquiries:
- Email: privacy@viralapi.ai
- Website: https://viralapi.ai
By using TOP API services, you acknowledge that you have read and understood this Privacy Policy.